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How to forget/unpair/remove a Bluetooth device

This article helps with removing/forgetting a Bluetooth device (Bluetooth Adapter or Explore Air) from your Windows/Mac Computer, or an iOS device for troubleshooting purposes.


The process might slightly vary based on your operating system's version. After you remove/forget a Bluetooth device, you'll have to repeat the pairing process if you want to use it again.


Windows Computer:

  1. Open Control Panel.
  2. Open Devices and Printers.
  3. Right-click on the device you want to remove.
  4. Select Remove device from the menu and confirm the selection.




Mac Computer:

  1. Choose Apple menu > System Preferences.
  2. Then click Bluetooth.
  3. Hover the pointer over the device you want to remove.
  4. Then click the X button that appears next to the device's name.




iOS Device:

  1. Open Settings > Bluetooth.
  2. Click on the "i" near the device that you want to remove/forget.
  3. Based on the current status of the device, you'll get the option Forget This Device.