How do I link cartridges in Cricut Design Space with my Explore machine?
Cricut Explore was designed to work with Cricut Design Space, rather than as a stand-alone machine. However, you can still use cartridges you own with your...
Cricut Explore Air: Machine tour
In this video, get to know your new Cricut Explore Air™! You’ll get an introductory tour of the premiere cutting machine, its design-and-cut system, parts, and more—even the simplest way to take your machine out of the box.
Calibrating your machine for Print Then Cut - Windows/Mac computers
Print Then Cut calibration ensures your machine cuts precisely along the edge of your printed images. Find step-by-step instructions below.
- Sign in to Cricut Design...
Calibrating your machine for Print Then Cut - iOS
Print Then Cut calibration ensures your machine cuts precisely along the edge of your printed images. Find step-by-step instructions below.
Prior to beginning the Print Then...
My mat is crooked when loaded into my Cricut machine
There are a few reasons your cutting mat might be crooked when loaded into your Cricut machine. Check the following items to troubleshoot the issue: ...
My Cricut machine doors will not open/stay open, or will not close/stay closed
Please select a Cricut machine and follow the tips below if the doors on your Cricut machine do not remain open or closed as expected....
The dials on my Cricut machine are not working
If you are experiencing issues with the dial(s) on your Cricut machine, please select your machine from the links below and follow the recommended troubleshooting...
My machine's roller bars do not roll upon machine startup, or when loading the mat
If the roller bars on your Cricut machine do not roll when powering the machine on or pressing the load mat button, please select your machine...
Design Space shows "machine is already in use" when using my Explore machine
If the Cricut Design Space software shows that the machine is already in use while trying to use your Explore machine, please verify the following:
...
How to forget/unpair/remove a Bluetooth device
This article helps with removing/forgetting a Bluetooth device (Bluetooth Adapter or Explore Air) from your Windows/Mac Computer, or an iOS device for troubleshooting purposes.
My Explore machine pauses or stops when cutting, writing, or scoring my project
If your Explore machine pauses or stops in the middle of cutting, writing, or scoring your project, follow the steps below to troubleshoot the issue....
My Cricut machine is making an unusual noise
Nobody likes a loud machine. If your Cricut machine makes an unusual noise, please select your machine from the links below and follow the indicated steps...
How to fix a loose accessory clamp (clamp A) on the Explore
This article helps you to fix a loose accessory clamp (clamp A) on the Cricut Explore machines. You can follow the steps in the attached PDF...
Explore Air 2 Troubleshooting
If Design Space is not detecting your Explore Air 2 machine, follow the troubleshooting steps below.
Firmware Update - Cricut Explore and Maker machines
Firmware is essential for your Cricut machine to operate properly and communicate with your computer or mobile device. When you first set up your Cricut...
There are issues with the power to my Cricut machine
If you are experiencing issues with power to your Cricut machine, please select your machine from the links below and follow the recommended troubleshooting steps. ...
There are issues with the lights on my Cricut machine
If you are experiencing issues with, or have questions about, the lights on your Cricut machine, please select your machine from the links below and follow the...
I am getting a Shockwave/Long-running Script error on my Design Space project
Note: This article applies to the old version of Design Space. To use the new Design Space point your browser to https://design.cricut.com.
The...
What is my warranty?
Cricut Machines:
New Cricut machines purchased from authorized sellers come with a one-year warranty from the date of purchase. View this article to download the...
How do I find the current firmware version on my machine?
Cricut recommends having the firware of your machine updated to the latest version for best performance. This help article provides you the latest firmware version...
The firmware update for my Cricut machine is failing or not completing
If you are experiencing issues with firmware updates to your Cricut machine either failing or not completing, please select your machine from the links below and...
How do I install USB drivers for my Cricut Explore machine?
The Cricut Explore machine's USB drivers are automatically installed when the machine is plugged into the USB port of your computer, or when installing the Design...
I am having trouble linking my cartridges
Cricut cartridges have to be linked to use them with Design Space, a Gypsy device, and Craft Room (if you don't wish to have the physical cartridge...
My Cricut machine is tearing or dragging through my material
There are several variables that may cause a machine to tear through a material. Fortunately, this problem can usually be resolved with some basic troubleshooting...
Design Space says printable image is too large
The maximum print area size for Print Then Cut projects is 9.25" x 6.75". If your printable image exceeds these dimensions, Design Space will display a warning...
My Cricut machine is not cutting through my material
If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting...
Deleting browsing history, cache and cookies
Clearing the cache, cookies and history of your internet browser is a good initial troubleshooting step for any issues with web based programs (like Design...
How do I set up my Explore machine?
Setting up your Explore machine can be done in a few simple steps. Completing all steps will give you access to images, fonts, and projects in the...
I'm getting an error that the machine cannot read the cut sensor marks
Troubleshooting Print Then Cut, sensor mark calibration.
I am getting an "Oops! It didn't work" error in Cricut Design Space.
If you receive an Oops! It didn't work error in Design Space, the number following that error can help you diagnose the issue. Select the...
Design Space plugin loop troubleshooting
If you are continually asked to download the Design Space plugin, or any other below issues related with the plugin, please follow the steps...
How do I pair my Cricut Explore or Cricut Maker machine via Bluetooth?
The Explore and Explore One machines require the Wireless Bluetooth Adapter in order to be Bluetooth enabled. The Explore Air, Air 2, and Cricut Maker...