There are a few reasons your cutting mat might be crooked when loaded into your Cricut machine. Check the following items to troubleshoot the issue: ...

​If the roller bars on your Cricut machine do not roll when powering the machine on or pressing the load mat button, please select your machine...

If you are experiencing issues with the dial(s) on your Cricut machine, please select your machine from the links below and follow the recommended troubleshooting...

Please select a Cricut machine and follow the tips below if the doors on your Cricut machine do not remain open or closed as expected....

If the Cricut Design Space software shows that the machine is already in use while trying to use your Explore machine, please verify the following:

 ...

Print Then Cut calibration ensures your machine cuts precisely along the edge of your printed images. Find step-by-step instructions below. 

Prior to beginning the Print Then...

This article helps you to fix a loose accessory clamp (clamp A) on the Cricut Explore machines. You can follow the steps in the attached PDF...

If your Explore machine pauses or stops in the middle of cutting, writing, or scoring your project, follow the steps below to troubleshoot the issue....

Print Then Cut calibration ensures your machine cuts precisely along the edge of your printed images. Find step-by-step instructions below. 

1. Sign in to Cricut Design...

This article helps with removing/forgetting a Bluetooth device (Bluetooth Adapter or Explore Air) from your Windows/Mac Computer, or an iOS device for troubleshooting purposes.

Nobody likes a loud machine. If your Cricut machine makes an unusual noise, please select your machine from the links below and follow the indicated steps...

Note: This article applies to the old version of Design Space. To use the new Design Space point your browser to https://design.cricut.com. 

The...

If you are experiencing issues with power to your Cricut machine, please select your machine from the links below and follow the recommended troubleshooting steps. ...

If Design Space is not detecting your Explore Air 2 machine, follow the troubleshooting steps below.

If you are experiencing issues with, or have questions about, the lights on your Cricut machine, please select your machine from the links below and follow the...

Firmware is essential for your Cricut machine to operate properly and communicate with your computer or mobile device. When you first set up your Cricut...

Cricut recommends having the firware of your machine updated to the latest version for best performance. This help article provides you the latest firmware version...

Cricut Machines:

New Cricut machines purchased from authorized sellers come with a one-year warranty from the date of purchase. View this article to download the...

If you are experiencing issues with firmware updates to your Cricut machine either failing or not completing, please select your machine from the links below and...

Cricut cartridges have to be linked to use them with Design Space, a Gypsy device, and Craft Room (if you don't wish to have the physical cartridge...

The Cricut Explore machine's USB drivers are automatically installed when the machine is plugged into the USB port of your computer, or when installing the Design...

The maximum print area size for Print Then Cut projects is 9.25" x 6.75". If your printable image exceeds these dimensions, Design Space will display a warning...

There are several variables that may cause a machine to tear through a material. Fortunately, this problem can usually be resolved with some basic troubleshooting...

If your Cricut machine is not cutting all the way through your material, or is only scoring the material, this issue can usually be resolved with...

Clearing the cache, cookies and history of your internet browser is a good initial troubleshooting step for any issues with web based programs (like Design...

Setting up your Explore machine can be done in a few simple steps. Completing all steps will give you access to images, fonts, and projects in the...

​Troubleshooting Print Then Cut, sensor mark calibration.

If you receive an Oops! It didn't work error in Design Space, the number following that error can help you diagnose the issue. Select the...

The Explore and Explore One machines require the Wireless Bluetooth Adapter in order to be Bluetooth enabled. The Explore Air, Air 2, and Cricut Maker...

​If you are continually asked to download the Design Space plugin, or any other below issues related with the plugin, please follow the steps...