Design Space Release Notes

This Design Space for Desktop Beta release (v10.9) includes backend improvements and the following features and fixes.  

Note: This section will be updated when this release goes to production.  

Improved performance while handling raster images

This update improves performance of the software when adding a new raster image to the Canvas, when adding a Template to the Canvas, and when saving then reopening a project or opening an existing project containing raster images.  

Template mockups in Universal Search and Home

The feature enables Template mockups to appear on Template tiles so users can understand project intent faster in Home and Universal Search, while preserving existing Template tile behavior, and handling tile behavior when a mockup is not available.  

Chatbot docking

This feature introduces chatbot docking and drag behavior:  

On non-Canvas screens the chatbot opens in a docked panel on the right. While on Canvas it opens in a draggable floating window that stays within Canvas boundaries.  

Project Instructions Visibility

With this release the Project Instructions entry point icon gets an update:  

On a computer it shows the booklet icon with the text “Project Instructions,” and selecting the icon opens the Project instructions content.  

Fixed field issues

This release:

Fixed an issue for Pattern Search for Backgrounds/Shape/Image Fill panel causing search bar to not show recent searches.  

• Fixed an issue causing the mat layout to render correctly on the mat preview screen but to overflow the mat on the Make screen.  
• Cards project types showing a Custom Size option in error has been fixed.  
• Fixed an issue with a project replace alert causing Keep, Replace, and Save & Replace to appear instead of just Keep and Replace upon replacing a Template in universal search with another Template from universal search, and causing that pop-up to appear twice.
• Fixed an issue for Cricut Access Premium account causing AI Create and AI Edit to show the user 0 out of 0 credits instead of 0 out of 200, and presenting them an option to upgrade in error.  
• Bookmark tab in Project panel flickering when a user scrolls down bookmarked projects has been fixed.  
• Photo Print projects – fixed an issue with uploaded landscape photos causing it to appear small and oriented incorrectly on the Canvas before snapping to the correct orientation/placement.  
• Single Photo Print – Large-sized image taking a long time to upload in print upload flow has been fixed.  
• Uploaded SVG image not redering correctly on the Canvas has been fixed.  
• Fixed an issue causing a selected tile in My Stuff to not show a green border.  
• Fixed an issue causing a user making a Print Then Cut project to be able to connect a machine in the Machine Picker when on the Make screen in error.  
• Fixed an issue causing a complex SVG upload image to throw a “Something went wrong, try again or contact Member Care” message instead of image complexity messaging when uploading a stylized halftone emblem.  
• Fixed a UI issue in the “Heads up” pop-up for “object too small” message on the Canvas.  
• Fixed an issue causing a project to not be retained on the Canvas when navigating from the mat preview to the Canvas with the Project panel open.  

The last 6 weeks:

Over the last 6 weeks we've fixed 117 software defects, including the following priority field issues and reliability concerns:

• Fixed an alignment issue with the image on the Print Then Cut Calibration modal when using A4 size paper.  
• Fixed an issue causing Assembly Instructions to not show up after the cut flow for Cards & Cardstock Cut Out project types.  
• For StickerPix Print + Cut: Fixed an issue causing Cutting Machine project types to show on Home page after new product setup instead of StickerPix Print + Cut project types.  
• Fixed an issue causing the Design Area to not show up intermittently upon starting a project from the Project modal.  
• Fixed a performance issue with a specific image affecting resizing of stickered uploaded image that used Automatic Background Remover.  
• No option to pan images in new Background Remover flow has been fixed.  
• Fixed an issue causing material size to not change after the user manually enters a size if using Without Mat load type.  
• StickerPix Print + Cut: Fixed an issue causing Background Remover to not show in Edit Fill mode.  
• StickerPix Print + Cut: Fixed an issue causing paper to get jammed while printing and getting a “Something went wrong” error.  
• “Ready to make” tab missing under Projects in My Stuff has been fixed.  
• Machine Picker modal: Fixed an issue causing Machine Picker to show one undefined broken machine tile upon completing new product setup.  
• StickerPix Print + Cut: Fixed an issue causing universal search tabs like Font, Images, Project, and Profile to persist when reloading the app with a cutting machine on Home tab.
• Fixed an issue causing the material layout on the preview to overlap outside the designated mat boundary when increasing copies and repeatedly rotating artwork.  
• StickerPix Print: Fixed an issue causing a Template added to Canvas to not show the same way on Preview and Print, but works fine on iOS.  
• Fixed an issue with Stickers projects causing each image to get inserted at different sizes.  
• StickerPix Print: “Load one sticker at a time” pop-up getting displayed for every project instead of only once per user session has been fixed.  
• Fixed an issue causing certain machines to show different names in Settings and Machine Picker when in a disconnected state.  
• Fixed an issue for an expired account causing them to get redirected to “Continue on Mat” when attempting to checkout with a licensed image.  
• “Machine Setup Required” popup appearing after every force reload even when the unit is connected has been fixed.  
• Mat preview going blank and artwork not getting rendered after updating project copies has been fixed.  
• Print Then Cut project causing a continuous printer connection loop has been fixed.  
• Fixed an issue for StickerPix Print subscribed user causing a la carte purchase items to get hidden and not be scrollable on Checkout Summary screen.  
• Fixed an issue causing the Print Then Cut fiducial marking to not surround all Print Then Cut objects after moving objects on the Preview screen.  
• Fixed an issue causing the Cricut Access icon to be displayed on the Background Removal button.  
• Fixed an issue causing objects to not be consolidated on the mat preview when the project includes large and small objects.  
• Fixed an issue causing Cricut image tiles to display a price in error.  
• For StickerPix machine mode: Fixed an issue causing the Image Panel to open instead of the Background panel after clicking on “Background”.
• Fixed links to Connection Help for StickerPix Print machines.
• Heat Guide link for Brazil landing users on the Distributor site has been fixed.  
• Fixed an issue causing Monogram feature to not work.  
• Chatbot label displaying a lowercase “h” on the Canvas screen has been fixed.  
• Image price continuing to be displayed in the Image panel after purchasing that content has been fixed.  
• “Cart Empty” and Cricut Access warning banners getting displayed on Canvas when clicking “Purchase Required” for a Template has been fixed.  
• For StickerPix machines: Edit Fill being enabled for a Cricut image before any Fill has been applied has been fixed.  
• Objects disappearing when moving a Sticker project Template to another mat has been fixed.  
• Uploaded SVG image not rendering correctly on the Canvas has been fixed.  
• For StickerPix Print + Cut machine: Fixed an issue with some uploaded images where images reverted to original size after resizing them.
• Fixed an issue causing an image to appear flipped in the mat preview after auto-resizing it.  
• Fixed an issue causing “Yellow Butterflies” Sticker and Labels Template to incorrectly report Print Then Cut as Unsupported.  
• For StickerPix Print + Cut: Fixed an issue with Bestie Sticker Sheet causing an image to revert to original size after resizing.  
• Fixed an issue causing Print Then Cut image to go missing in the mat preview when changing the material size and increasing copies.  
• For stickers & labels project: fixed an issue causing an error for Print Then Cut objects to show in the Layers panel and upon clicking the “Make” button.  
• Fixed an issue causing a blank mat preview after clicking Make.  
• Fixed an issue causing the “Basic Cut” tool information to go missing from the Operations menu.
• Fixed a text cursor and selection misalignment issue.
• Fixed an issue causing a machine to get stuck on measuring mat/material and not proceeding to cut.  
• For StickerPix Print: Fixed an issue causing project cards to not take up the full project modal width.  
• Fixed a project-specific issue of blank mat preview screen appearing after clicking “Make.”
• Fixed an issue causing a Print Then Cut image to not be properly restored after applying a Pattern and then reverting it to its original artwork.  
• Fixed a StickerPix Print + Cut Template issue causing Text and its Text Box to appear separate upon editing text for a particular Template.  
• Fixed an issue causing objects placed in Stickers & Labels project to show as “Basic Cut” and “Print Then Cut” in the Mat Prepare left panel.  
• Getting “Unable to apply adjustments” error message after adding a branded image to the Canvas, making adjustments, and clicking outside of the image, has been fixed.  
• Changing material size with Mirror enabled on causing objects to get repositioned when using a project flow has been fixed.  
• Ability to access StickerPix Print + Cut Templates in error after switching to a cutting machine mode has been fixed.  
• Fixed an issue causing the Upload Education banner and “Learn About Uploading” link to be missing for newly onboarded users has been fixed.  
• Delete and Rename options overlapping on the Project Details Page has been fixed.  
• Fixed an issue causing subscriber deals to not be displayed for users with an active subscription, and “Subscribe today” getting shown in the Layers panel had been fixed.  
• Project Help modal getting overlapped and clipped by the top navigation bar has been fixed.  
• Fixed an issue in StickerPix Print project causing a “Your stickers are too large – Resize and try again” error to appear instead of “Your sheet is full” when a Template has been applied to the Canvas and the user adds an image, has been fixed.  
• Fixed an issue causing the chatbot questions to not auto-update when the user navigates to a different page while chatbot window is open.  
• Cutting machine banner getting displayed for StickerPix machines in error while clicking “Start Free Trial” where that is hardcoded has been fixed.  
• Fixed an issue causing the Learning Plan deep link to not work anymore.  
• Fixed an issue causing the chatbot to appear in a Design Space window with StickerPix Print + Cut in error after opening a second window that connects to a cutting machine.
• Fixed an issue for StickerPix Print mode causing user to not be able to proceed to Print Preview if the machine is in a disconnected state.  
• Auto-Save stalling during a session and work getting lost on reopening has been fixed.  
• Fixed an issue with deeplink causing an Incompatible prompt to appear in the Canvas tab after already dismissing it from the Home tab.  
• Fixed an issued causing a user to be able to add an image on the Canvas when they are in the Background Fill edit mode.  
• Fixed an issue in Offline mode causing downloaded fonts to display empty tiles.  
• Fixed an issue causing Template results to be incorrect when using StickerPix Print and choosing New Project > Photo Stickers > Circle.  
• Incorrect pricing being shown in Cricut Access page and banners for the Basic / Plus experiment has been fixed.  
• Bluetooth permission pre-prompting popup not showing in new product setup when one denies permissions on launch has been fixed.  
• For StickerPix Print – after successful subscription activation or a la carte purchase, Design Space not returning the user to StickerPix Print preview screen has been fixed.  
• Print Then Cut Calibration sheet for Joy 2 and Explore 5 showing a horizontal line above the square has been fixed.  
• For StickerPix machines - “Go” button not resulting in any action upon the first few clicks after canceling from any error screen has been fixed.  
• Machine experiencing a critical error after a test cut forced a repeat of the test cut has been fixed.  
• For StickerPix Print + Cut: Inline Bluetooth permissions warning banner displaying instead of the pre-prompting modal in new product setup has been fixed.
• Keyboard shortcuts for Select All, Cut, Copy, and Paste not working in the details field of Layout tool has been fixed.  
• YouTube video disappearing if user mouses over the video has been fixed.  
• Fixed an issue causing a Template created with content that has a cost being able to be cut for free in error.
• Fixed an issue causing users to not be able to change from 4-card mat to 2-card mat.
• Disconnecting a machine during new product setup and cancelling the cut leaving a user unable to proceed has been fixed.  
• Fixed an issue causing Maker 5 USB to be displayed as “USB_Key” under My Machines in Settings.  
• Fixed an issue for Maker 5 and Explore 5 causing the Load button to not blink after switching the connection from Bluetooth to USB and vice versa.
• Fixed an issue causing card designs to split across multiple mats when changing from a 4-card mat to a 2-card mat after increasing Project Copies.  
• Fixed an issue causing material load type to change from ‘Mat’ to ‘Without Mat’ upon increasing Project Copies.
• Fixed an issue in the Prepare screen causing project copies to not correctly be applied on mat after changing the material load type.  
• Fixed an issue causing certain pop-up messages to automatically close upon signing in to Design Space due to Design Space automatically refreshing once it identifies the last connected machine.  
• Fixed an issue causing the switch back to the last connected machine to take some time after Force reloading Design Space.  
• Fixed an issue causing Design Space to open and close on a loop when launching while offline.
• Fixed an issue causing the Cricut Access logo to intermittently not be displayed in Font Picker & Font Panel.  
• Inability to add DTF order with uploaded images to the cart due to the checker modal (CTA missing) has been fixed.  
• Fixed an issue causing a Create AI image inserted from “Saved” tab to not match with the image displayed on the thumbnail in the “Saved” tab.  
• Getting “project preview could not load” error on Canvas when switching the “Keep layout” toggle after changing Material Load Type has been fixed.
• Fixed a Create AI issue causing an error about not meeting content standards or copyright to not be removed on clearing the image via the ‘X’ icon.  
• Fixed an issue causing the Curve value input to not retain the manually entered value on first use; it would jump to a different number.
• A Mat Prepare screen being broken issue has been fixed.  
• Fixed an issue causing Image panel not to open again when the user clicks on the Image icon.  
• Fixed an issue with changes to AI Image Style resulting in a blank image on the Canvas.  
• Fixed an issue causing a Card design to automatically move to the 4-card mat when increasing project copies despite the 2-Card mat being set as default.  
• Fixed an infinite loader in the mat preview screen after switching the machine to Joy with R40 size card.  
• Tick mark at ‘0’ missing from the Offset slider has been fixed.  
• Featured fonts not showing for sub-project types has been fixed.
• Fixed issued causing “Project Preview could not load” error to be displayed on Canvas when Make is clicked before auto-save completes. 

This Design Space for Desktop release (v10.7) includes backend improvements and the following features and fixes.  

Home page – Expanded left navigation

This update to the Home page causes the left navigation panel to expand by default.  

Template filters in universal search (for cutting machines)

This update enables users on cutting machines to efficiently refine Template results within universal search using filters that preserve search relevance, while improving discoverability of free content and project-intent-specific templates.  

Filter options will be displayed for the project types and their sub project types.  

Template filters on Canvas (for cutting machines)

Improvements in Template search have also been made when searching on Canvas. This update enables users on cutting machines to refine Template results within the Canvas Templates panel using context-aware filters that preserve Template relevance and align filtering behavior to the user’s current Canvas project state.  

Results will show a specific project type filter in the Template Filter section.  

Fixed field issues

This release:

• “Machine Setup Required” popup appearing after every force reload even when the unit is connected has been fixed.  
• Mat preview going blank and artwork not getting rendered after updating project copies has been fixed.  
• Print Then Cut project causing a continuous printer connection loop has been fixed.  
• Fixed an issue for StickerPix Print subscribed user causing a la carte purchase items to get hidden and not be scrollable on Checkout Summary screen.  
• Fixed an issue causing the Print Then Cut fiducial marking to not surround all Print Then Cut objects after moving objects on the Preview screen.  
• Fixed an issue causing the Cricut Access icon to be displayed on the Background Removal button.  
• Fixed an issue causing objects to not be consolidated on the mat preview when the project includes large and small objects.  
• Fixed an issue causing Cricut image tiles to display a price in error.  
• For StickerPix machine mode: Fixed an issue causing the Image Panel to open instead of the Background panel after clicking on “Background”.
• Fixed links to Connection Help for StickerPix Print machines.
• Heat Guide link for Brazil landing users on the Distributor site has been fixed.  
• Fixed an issue causing Monogram feature to not work.  
• Chatbot label displaying a lowercase “h” on the Canvas screen has been fixed.  
• Image price continuing to be displayed in the Image panel after purchasing that content has been fixed.  
• “Cart Empty” and Cricut Access warning banners getting displayed on Canvas when clicking “Purchase Required” for a Template has been fixed.  
• For StickerPix machines: Edit Fill being enabled for a Cricut image before any Fill has been applied has been fixed. 
• Objects disappearing when moving a Sticker project Template to another mat has been fixed.  
• Uploaded SVG image not rendering correctly on the Canvas has been fixed.  
• For StickerPix Print + Cut machine: Fixed an issue with some uploaded images where images reverted to original size after resizing them.
• Fixed an issue causing an image to appear flipped in the mat preview after auto-resizing it.  
• Fixed an issue causing “Yellow Butterflies” Sticker and Labels Template to incorrectly report Print Then Cut as Unsupported.  
• For StickerPix Print + Cut: Fixed an issue with Bestie Sticker Sheet causing an image to revert to original size after resizing.  
• Fixed an issue causing Print Then Cut image to go missing in the mat preview when changing the material size and increasing copies.  
• For stickers & labels project: fixed an issue causing an error for Print Then Cut objects to show in the Layers panel and upon clicking the “Make” button.  
• Fixed an issue causing a blank mat preview after clicking Make.  
• Fixed an issue causing the “Basic Cut” tool information to go missing from the Operations menu.
• Fixed a text cursor and selection misalignment issue.
• Fixed an issue causing a machine to get stuck on measuring mat/material and not proceeding to cut.  
• For StickerPix Print: Fixed an issue causing project cards to not take up the full project modal width.  
• Fixed a project-specific issue of blank mat preview screen appearing after clicking “Make.”

The last 6 weeks:

Over the last 6 weeks we've fixed 100 software defects, including the following priority field issues and reliability concerns:

• Fixed an issue causing a Print Then Cut image to not be properly restored after applying a Pattern and then reverting it to its original artwork.  
• Fixed a StickerPix Print + Cut Template issue causing Text and its Text Box to appear separate upon editing text for a particular Template.  
• Fixed an issue causing objects placed in Stickers & Labels project to show as “Basic Cut” and “Print Then Cut” in the Mat Prepare left panel.  
• Getting “Unable to apply adjustments” error message after adding a branded image to the Canvas, making adjustments, and clicking outside of the image, has been fixed.  
• Changing material size with Mirror enabled on causing objects to get repositioned when using a project flow has been fixed.  
• Ability to access StickerPix Print + Cut Templates in error after switching to a cutting machine mode has been fixed.  
• Fixed an issue causing the Upload Education banner and “Learn About Uploading” link to be missing for newly onboarded users has been fixed.  
• Delete and Rename options overlapping on the Project Details Page has been fixed.  
• Fixed an issue causing subscriber deals to not be displayed for users with an active subscription, and “Subscribe today” getting shown in the Layers panel had been fixed.  
• Project Help modal getting overlapped and clipped by the top navigation bar has been fixed.  
• Fixed an issue in StickerPix Print project causing a “Your stickers are too large – Resize and try again” error to appear instead of “Your sheet is full” when a Template has been applied to the Canvas and the user adds an image, has been fixed.  
• Fixed an issue causing the chatbot questions to not auto-update when the user navigates to a different page while chatbot window is open.  
• Cutting machine banner getting displayed for StickerPix machines in error while clicking “Start Free Trial” where that is hardcoded has been fixed.  
• Fixed an issue causing the Learning Plan deep link to not work anymore.  
• Fixed an issue causing the chatbot to appear in a Design Space window with StickerPix Print + Cut in error after opening a second window that connects to a cutting machine.
• Fixed an issue for StickerPix Print mode causing user to not be able to proceed to Print Preview if the machine is in a disconnected state.  
• Auto-Save stalling during a session and work getting lost on reopening has been fixed.  
• Fixed an issue with deeplink causing an Incompatible prompt to appear in the Canvas tab after already dismissing it from the Home tab.  
• Fixed an issued causing a user to be able to add an image on the Canvas when they are in the Background Fill edit mode.  
• Fixed an issue in Offline mode causing downloaded fonts to display empty tiles.  
• Fixed an issue causing Template results to be incorrect when using StickerPix Print and choosing New Project > Photo Stickers > Circle.  
• Incorrect pricing being shown in Cricut Access page and banners for the Basic / Plus experiment has been fixed.  
• Bluetooth permission pre-prompting popup not showing in new product setup when one denies permissions on launch has been fixed.  
• For StickerPix Print – after successful subscription activation or a la carte purchase, Design Space not returning the user to StickerPix Print preview screen has been fixed.  
• Print Then Cut Calibration sheet for Joy 2 and Explore 5 showing a horizontal line above the square has been fixed.  
• For StickerPix machines - “Go” button not resulting in any action upon the first few clicks after canceling from any error screen has been fixed.  
• Machine experiencing a critical error after a test cut forced a repeat of the test cut has been fixed.  
• For StickerPix Print + Cut: Inline Bluetooth permissions warning banner displaying instead of the pre-prompting modal in new product setup has been fixed.
• Keyboard shortcuts for Select All, Cut, Copy, and Paste not working in the details field of Layout tool has been fixed.  
• YouTube video disappearing if user mouses over the video has been fixed.  
• Fixed an issue causing a Template created with content that has a cost being able to be cut for free in error.
• Fixed an issue causing users to not be able to change from 4-card mat to 2-card mat.
• Disconnecting a machine during new product setup and cancelling the cut leaving a user unable to proceed has been fixed.  
• Fixed an issue causing Maker 5 USB to be displayed as “USB_Key” under My Machines in Settings.  
• Fixed an issue for Maker 5 and Explore 5 causing the Load button to not blink after switching the connection from Bluetooth to USB and vice versa.
• Fixed an issue causing card designs to split across multiple mats when changing from a 4-card mat to a 2-card mat after increasing Project Copies.  
• Fixed an issue causing material load type to change from ‘Mat’ to ‘Without Mat’ upon increasing Project Copies.
• Fixed an issue in the Prepare screen causing project copies to not correctly be applied on mat after changing the material load type.  
• Fixed an issue causing certain pop-up messages to automatically close upon signing in to Design Space due to Design Space automatically refreshing once it identifies the last connected machine.  
• Fixed an issue causing the switch back to the last connected machine to take some time after Force reloading Design Space.  
• Fixed an issue causing Design Space to open and close on a loop when launching while offline.
• Fixed an issue causing the Cricut Access logo to intermittently not be displayed in Font Picker & Font Panel.  
• Inability to add DTF order with uploaded images to the cart due to the checker modal (CTA missing) has been fixed.  
• Fixed an issue causing a Create AI image inserted from “Saved” tab to not match with the image displayed on the thumbnail in the “Saved” tab.  
• Getting “project preview could not load” error on Canvas when switching the “Keep layout” toggle after changing Material Load Type has been fixed.
• Fixed a Create AI issue causing an error about not meeting content standards or copyright to not be removed on clearing the image via the ‘X’ icon.  
• Fixed an issue causing the Curve value input to not retain the manually entered value on first use; it would jump to a different number.
• A Mat Prepare screen being broken issue has been fixed.  
• Fixed an issue causing Image panel not to open again when the user clicks on the Image icon.  
• Fixed an issue with changes to AI Image Style resulting in a blank image on the Canvas.  
• Fixed an issue causing a Card design to automatically move to the 4-card mat when increasing project copies despite the 2-Card mat being set as default.  
• Fixed an infinite loader in the mat preview screen after switching the machine to Joy with R40 size card.  
• Tick mark at ‘0’ missing from the Offset slider has been fixed.  
• Featured fonts not showing for sub-project types has been fixed.  
• Fixed issued causing “Project Preview could not load” error to be displayed on Canvas when Make is clicked before auto-save completes.
• Fixed an issue causing a new AI chat to open in error when editing an AI Project Designer image via the edit option on the shortcut toolbar on the Canvas.
• Getting “Project not saved” message when the internet is disconnected and reconnected has been fixed.  
• Fixed an issue causing “Not Saved” error message when replacing a Template selected from Home page.  
• Machine connection failing when a firmware update is required has been fixed.  
• Fixed an issue causing Design Space app to freeze after the system print dialog times out during a Print Then Cut project.  
• Fixed an issue causing AI styling option to be available for a system font in error.
• Fixed an issue causing a new AI chat to open in error when editing an AI Project Designer image via the edit option on the shortcut toolbar on the Canvas.
• Getting “Project not saved” message when the internet is disconnected and reconnected has been fixed.  
• Fixed an issue causing “Not Saved” error message when replacing a Template selected from Home page.  
• Machine connection failing when a firmware update is required has been fixed.  
• Fixed an issue causing Design Space app to freeze after the system print dialog times out during a Print Then Cut project.  
• Fixed an issue causing AI styling option to be available for a system font in error.