Nobody likes a loud machine. If your Cricut machine makes an unusual noise, please follow the troubleshooting steps below.
If your Cricut Maker or Cricut Explore machine makes an unusual grinding noise, follow these troubleshooting steps:
- Perform a visual inspection of the machine, checking for:
- Obstructions to carriage travel path. Remove any debris obstructing carriage movement.
- Physical machine damage such as a broken or loose belt, or obvious issues with carriage alignment. If you observe any physical machine damage, contact Member Care for assistance.
- If the carriage makes a loud noise when you push the cut button, as if the carriage is hitting the side of the machine, record a brief video with sound of the issue occurring, and contact Member Care for assistance.
- If an unusual noise occurs with a new machine upon first use, contact Member Care for assistance. If you have been able to cut successfully with the machine before, and this is a new issue, proceed to step 4.
- Ensure you are using the power cord that came with the machine. If you are using a different brand or configuration, the voltage coming into the machine may be wrong and may result in a grinding noise. If you are using the power cord that came with your machine, proceed to step 5.
- The pressure setting you are using may be too high. Try reducing the pressure setting for the material you are attempting to cut by 2-4. You may need to do this 2-3 times to see a change.
- If this does not resolve the issue for you, contact Member Care for further assistance.
Unusually Loud Noise
If your Cricut Maker or Cricut Explore (Air 2 and newer) machine is louder than normal, check whether Fast Mode is engaged for cutting or writing. This option is selected on the Make screen in Design Space. If Fast Mode is not engaged, take a video with sound of the issue and contact Member Care for assistance.
Design Space for Desktop
Design Space for mobile