Doors won't open/stay open
- Take a short video of the issue occurring and contact Member Care through one of the options below for further assistance.
Doors won't shut/stay shut
- Ensure that you have removed any accessories loaded into the machine accessory clamp (for Explore, Explore Air, Explore Air 2, Maker).
- If there are no accessories in the accessory clamp, take a photo or video of the machine issue and contact Member Care through one of the options below for further assistance.