During the installation of Cricut programs on a Mac computer, sometimes a notification may pop up saying that the program can’t be opened because it is from an unidentified developer, or that the app is damaged and should be put in the trash, and the computer will not allow you to install the program.
Important: If you have macOS 10.12 or above, please contact Member Care to troubleshoot this issue. For other lower macOS versions, please proceed with the troubleshooting steps below.
- Select the Apple icon, then select the System Preferences option.
- From System Preferences, select the Personal tab, then select Security & Privacy.
- Select the lock at the bottom left of the window that allows the user to make changes.
- Enter your Mac name and password information, then select Unlock.
- From the Allow Applications section, select the Anywhere option and confirm your selection.
- After making this change, you will be able to open the Cricut application and finish the installation. You may receive another alert that the application is downloaded from the internet and you will be asked if you are sure you want to open it. Select Open and proceed with the installation.
Note: Once the application is installed, you can return to your Security & Privacy settings and reset it to your desired level.