Cutting light does not turn off
- Go to Machine Settings and change the Cutting Light to "During Cutting" or "Always Off," and then press "Save".
- If the machine light still does not turn off, please contact Member Care through one of the options below for further assistance.
Cutting light does not turn On
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Go to Machine Settings and change the Cutting Light to "During Cutting" or "Always On," and then press "Save".
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If the light does not come on when the setting has been changed, or the LED bulb is broken, please contact Member Care through one of the options below for assistance.
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If the light does come on when the settings have been changed, this confirms that the light works, and a forced firmware update is needed. However, firmware updates for Cricut Expression 2 are no longer possible. Please contact Member Care through one of the options below for further assistance.