Observe at what point the power button begins to blink/flash red, then choose the appropriate troubleshooting steps below.
When powering on the machine
If the power button light is flashing or blinking red when you first power the machine on, contact Member Care for assistance.
When updating firmware
If the power button light is flashing or blinking red when you are attempting to update your machine's firmware, contact Member Care for assistance.
When loading a mat or Smart Materials
If the power button light begins to flash red when you try to load a cutting mat or Smart Materials, follow the steps below:
- Does this occur with multiple projects?
- If the issue is isolated to one project, an error may have occurred when saving that corrupted the project, and the project will need to be re-created.
- If the issue occurs with multiple projects, proceed to step 2.
- The roller bar may have gathered some dust or debris that is causing the error. Power the machine off, then manually move the carriage across the roller bar 3-4 times to clear out any debris that may have gathered.
- If this does not help, contact Member Care for further assistance.
When cutting a project
This can happen if the mat, material, or blade is stuck.
- Does this happen with every material?
- If it does, it could indicate issues with the machine.
- First, power the machine off. Then move the carriage back and forth at least six times. Power the machine back on and try the project again.
- If the issue persists, contact Member Care for assistance.
- Are you using Knife Blade with a Cricut Maker machine?
- Knife Blade is designed to cut thicker materials, such as balsa wood and leather. If the blade encounters inconsistencies in material thickness or density it will get stuck and may cause a blinking red light.
- Simply follow the onscreen instructions to clear any debris, and press the cut button again to resume the cut. This may happen multiple times during a cut.
- If this does not help, contact Member Care for further assistance.