Machine door issues (Older Machines)

Applies to Cricut Personal, Cricut Create, Cricut Cake, Cricut Cake Mini, Cricut Expression

Doors won't open/stay open

1. Ensure the sticker that covers the door has been removed.  This sticker is clear with words on it and peels off easily
2. Gently but firmly attempt to pry the doors open. Sometimes it takes a few times opening and closing the doors to break them in. 
3. If the doors still won’t open, please contact Member Care through one of the options below for further assistance. 

Doors won't close/stay closed

1. ​​​Ensure that you are first closing the bottom door and then the top door, exerting enough manual pressure to click the doors in place. Sometimes it takes a few times opening and closing the doors to "break them in."

2. If the doors still won’t close or stay closed, please contact Member Care through one of the options below for further assistance.