What's the right way to connect my press?
- Connect power cord to press and power outlet
- Turn on press - power button will flash orange
- Connect USB cable to press and computer
My USB cable came unplugged during activation, or my computer says "Something unexpected happened. Check your connection and try again."
To resume, plug the cable back in. If needed, you can restart the activation process through the Design Space menu. Select New Machine Setup > Heat Press > Cricut Mug Press.
My computer has a USB port, but it's not configured for USB Type-A
You will need to get an adapter or borrow a computer with a USB Type-A port to activate your Cricut Mug Press.
If you need further assistance, contact Member Care.